FAQs

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  • Can Micah handle loan requests with complex ownership structures?

    Yes. Micah can handle lending scenarios with various ownership structures and interests. The platform can be configured to reflect an unlimited number of borrowing accounts or entities under a single request. Throughout the process, ownership structure is automatically reflected in the credit memo generated by Micah. This includes changes made during or after the underwriting process.

  • Does Micah adapt to our loan policy?

    Yes. Micah is fully configurable to reflect your institution’s specific lending policies with easy-to-configure templates showing exceptions and related commentary. As your policy evolves, Micah makes it easy to apply system-wide changes in a timely, consistent manner.

  • Does Micah charge customers to access/export their data?

    No. Unlike many providers, we allow our customers to freely access 100% of their data at no additional cost. Users have complete control in a secure and transparent way, free of restrictions.

  • Is Micah cloud-based?

    Yes, Micah is a cloud application using state-of-the-art security with 24/7 monitoring and virtually zero downtime. Micah is powered by Google Cloud Platform, which maintains some of the strictest global security standards. Companies like Paypal, HSBC and Charles Schwab rely on the same technology. You can be assured that your data is protected, backed up, and compliant with the latest standards.

  • How does Micah protect our customer data?

    Micah provides bank-level security with Advanced Encryption Standard (AES) 256-bit encryption. AES 256 guards against unauthorized access and is recommended by the National Institute of Standards and Technology (NIST) for long-term storage use. We use multiple layers of data encryption by default, at rest and in transit.

  • What software does my institution need to be able to use Micah?

    None. Micah’s secure, web-based platform can be accessed from any Internet-connected computer.